Frequently Asked Questions

Thank you for your interest in Tom’s Carpet Cleaning Services.  If you have questions regarding our company’s $130 minimum charge or any others than those listed below, please call us at 248-634-1936.

What is your service area?

We provide services to the following Michigan counties:  Oakland, Macomb, Genesee, Livingston, Otsego, Roscommon, Cheboygan, Benzie, Grand Traverse, Kalkaska, Crawford, Mackinaw, and Emmet.

Do you use Green cleaning chemicals?

Yes, we use only EPA approved cleaning products.

Do you provide free estimates over the phone?

No. Contact us today to set up an appointment for a free in-home estimate. We will give you a detailed certified quote that lists exactly what you will be paying.

Do you provide Commercial Carpet Cleaning?

Yes!  Call us today at 248-634-1936 for more information.

Do you do Scotch Guard?

No, we do not recommend scotch guarding.

Do you move Furniture?

It is your responsibility to prepare the room for our cleaning crews.  We will assist you with the large items as long as you are in control and assume full responsibility for any damage that might occur.

Do you repair carpet or sell new carpet?

• We recommend Georgia Quality Carpet Outlet in Holly, MI for your new carpet needs.  Contact Georgia Quality Carpet at 800-521-2296.
• Todd Stone is the technician we use for carpet repair and stretching.  He can be reached at 248-343-3912.

What type of equipment do you use?

We use state of the art American made gold rated portable steam cleaners.

Are you pet friendly?

Yes.  We are pet friendly and use chemicals that do not harm animals.  However, you must have your pet safely secured when we come to bid your job and your pet must be secured away from our teams the day your work is scheduled!  Read More